Terms of Service

Welcome to FensterFineArt

By accessing this website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchases.

1. Custom Prints:

  • Each photographic print we offer is custom made to order. Therefore, we do not accept returns or exchanges for reasons other than damaged goods.

2. Damaged Goods:

  • In the unlikely event that your print arrives damaged, we will gladly exchange it for a new one of the same size and style, provided that you contact us via email at richard.fenster@gmail.com within 48 hours of receiving the damaged item.
  • To initiate the exchange process, please include details of the damage along with clear photographs of the damaged print in your email.

3. Shipping:

  • We strive to ensure that your order is carefully packaged and delivered to you in pristine condition.
  • Please allow up to 4 weeks for processing and shipping of your order.
  • We are not responsible for any delays or issues caused by the shipping carrier or customs.

4. Pricing:

  • All prices listed on our website are in Canadian dollars and are subject to change without prior notice.
  • The price you see at the time of purchase is the final price you will be charged.

5. Copyright:

  • All photographs displayed on this website are the exclusive property of Fensterfineart.
  • Purchasing a print does not transfer the copyright or any other intellectual property rights to the buyer.

6. Disclaimer:

  • While we strive to accurately represent the colors and details of our prints on our website, please note that actual colors may vary slightly due to differences in monitor settings and calibration.
  • We cannot guarantee that your monitor's display of any color will accurately reflect the color of the prints.

7. Limitation of Liability:

  • In no event shall Fensterfineart or its owners be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.

8. Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of the province of British Columbia, Canada.

9. Contact Us:

  • If you have any questions or concerns about these terms and conditions, please contact us using the contact form on this website.

By making a purchase from our website, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Thank you for choosing FensterFineArt

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